Have you already asked the Folgory support team about the locking of your account before opening this topic? If so, was there a reply? If none, then you might wait until tomorrow to get one.
According to CMC, Folgory exchange was launched last May this year. Take this as a lesson to avoid trading on newly launched exchanges. If you have no choice, at least test it first.
Regarding Bitball, the volume in the past 24 hours is just around $490 with a 63.51% increase in volume per latest data on CMC.