Here is the story...
Lets get the story straight with all the facts1. You have received 4 large withdrawals before you were banned:
0.550 BTC (June 02, 2019)
1.000 BTC (June 04 2019)
0.507 BTC (June 30, 2019)
1.050 BTC (Oct 11, 2019)
Total: 3.107 BTC
2. Your account had a total of 3 deposits.
0.250 BTC (April 16, 2019)
0.401 BTC (April 20, 2019)
0.230 BTC (July 17, 2019)
This equals to: 0.881 BTC.
If someone was scamming you would it make sense to send you more than three times your money back?3. You successfully got
3 separate bonuses using promotions which you are claiming are false. These are:
0.19 BTC (April 16, 2019)
0.13 BTC (June 10, 2019)
0.21 BTC (July 17, 2019)
Total: 0.530 BTC
4. You received a net total Rakeback reward of:
0.123 BTC (October 2019)
0.111 BTC (September 2019)
0.014 BTC (August 2019)
0.06 BTC (July 2019)
0.522 BTC (June 2019)
0.110 BTC (May 2019)
Total: 0.94 BTC
5. At the time of the ban, your account had 1.0849 BTC precisely. Where you are getting the '2.2 BTC' is good fake news. That balance (1.0849) was evenly distributed to affected players during that time period then your account was closed.
Conclusion1. All our leaderboards and competitions are real and you received those benefits.
2. All our Rakeback reward programmes are real and you received those benefits.
3. A real scam would not allow you to withdraw large sums multiple times.
4. Counting up the total benefits you received as a player (Rakeback + Bonuses):
1.47 BTC - This is 0.589 BTC more than what you put into the platform in total.
5. The real reason you were banned was due to 17 player reports across a 3 month period with very similar claims. Even with reports being made against you, we still did not act on them and still provided you both bonuses, Rakeback and withdrawals. The team only collected data and analyzed what was going on. It was only after collecting over 20K hands in that period in which you were banned and the players refunded. The refund did not cover everything and only amounted to roughly 30% of action in that time period due to withdrawals and rewards.
6. It is obvious that you are affiliated with a competitor or have another agenda to spread false lies. With all the numbers and facts presented, your story looks very different doesn't it?
Competition updatesThe new October competition structure has been one of the most successful to date! We are soon closing up October and will announce new competition and bonus structures for November in a few days! Stay tuned and good luck!
