Is it the bonus of 15 free spins from games and round section? I'm currently playing the remaning balance that I won recently from free spin it still low amount and it's growing. But since someone having issues withdrawing the amount they won it seems it useless to continue playing.
Actually, there is no casino that it takes longer to withdraw the winning amount and there are no terms from their giveaway that you need to wager something before you can withdraw.
No, you do not need to wager something if you win coins from our
15 Free Spins giveaway.
We talked about our welcome package requirements -
https://bitgame.online/bonusesOh. I see did he wager the bonus 35 times? If he did he should receive it since deposit and all bonuses are almost instantly the withdrawal should be instant to keep your casino have high-quality service.
Why not tell them the truth that your casino is out of balance or no remaining balance yet?
12 days+ is too long 1 week is enough to fix this issue if you having some wallet issue or something in the gambling casino.