Did you get your coins back? Did you get an answer?
My Withdraws from 23.10. with 50,000 +- Satoshis (including Doge, BCC, Dash and LTC Withdraw) were also canceled. I wrote to the support. So far no answer arrived.
According to someone on this thread, don't expect answers from support on any issues. It's a one-man show.
thx for Info.
A newer withdraw with ~13000 satoshi has also been canceled. It is so bad.