Despite of this, whether or not someone submitted the criminal offense of fraud is defined by the public criminal laws and not by personal and subjective opinions!

So you're basically saying that you will not refund h4ns unless he sues you, and you're probably hoping that 210 euro is not a large enough amount to get sued for. Your business model is getting clearer. Scam small amounts, threaten
customers victims, and try to bury any accusations under a mountain of bullshit.