Ah ok, so you guys are affiliated with whatsminer.net who are your North American Agent and Support Center
yes. They help us to marketing, sales and support in usa.
Don't know much about new guy.
But pagolinminer has collapsed the issue began in August.
As I am not an insider I don;t know what happened to them.
I like whatsminer gear but for now I amd buying mostly from avalon/canaan and of course bitmain.
I have about 100th from canaan on order and 200th from bitmain.
Yes, whatsminer is very good miner, stable, high hashrate.
In pangolinminer telegram group, users are very disappointed. User's questions are completely ignored.