Today's email to customers. 

Cloud Hashers,

We have been slowly but surely bringing more than a thousand machines online, totaling in excess of multiple Petahashes, and we will be working on that as long as it takes to do so.  We had wanted to have this ready for you no later than January 31st, but our supplier was delayed in shipping us our equipment, and so we unfortunately have had to delay the customer RRP hashing power until we have had enough hashing power available to add it to all of our customers' accounts.

The way it works is that we receive our new equipment from our suppliers and then must install and test the equipment in our datacenters.  It's a considerable amount of technical work, and we appreciate everyone's patience as we break new ground with new hashing power.

We hope we will be able to implement the RRP very soon, and will work working tirelessly around the clock to bring this new hashing power online in order to do so.

We also understand that the price of Bitcoin has dropped since Jan. 31, largely due to worries about Mt. Gox and the situation there.  We pledge to use the Jan. 31 Bitcoin price of $803 when we implement RRP for January.  Despite the temporary dip in Bitcoin's price, we feel strongly that our customers should not be hurt by our supplier's delay.  So please look forward to us implementing your RRP at the January 31 price instead of the current market price.

The RRP program has become so popular that it takes hundreds and hundreds of terahashes brought online to implement it fairly to all of our customers simultaneously.  We ask that you please bear with us as we increase our hashing power and then implement the RRP hashing power.

As always, we are very grateful to each and every one of you for your understanding and support.

The CloudHashing.com team