Yesterday my account got disabled for unclear reason.
They stated :
'To keep providing you with a fun, fast & fair betting experience, we kindly ask you to undertake a Know Your Customer (KYC) procedure.
It will help us reinforce customer security on our site and speed up your deposits and withdrawal requests.'
I hate to bring this matter to the forum but here I am finally got hit with the annoying KYC which I always avoid to do so.
Super disappointed with this .
please tell us, is your account balance more than usual?
maybe you got a big win?
Have you accessed your account from other devices?
I just want to understand if they check all the players or only those who win!