Please help me.

Just wait for the response to the email you sent to the team. If you don't receive the response then it's means you don't have a chance of getting your account unbanned.
Basing on the message you received it looks like your account was just locked probably because It's believed that you are not the original owner of the account (owner reported account to have been hacked) or some other reason i may not know. If you were banned for plagiarism or spamming the season would be " Probably plagiarism or spamming"