Welcome to the community,
However, we have also been offering anonymous bitcoin betting for a relatively long period.
If it's true then why it necessary to ask KYC for withdrawals and remove initial limitation ? Below quote taken from your terms and conditions.
In order for the Client to request withdrawals, remove all initial limitations and have full rights in the promotions, the account must be verified.
Anonymous bitcoin betting website should not ask KYC verification, it should fully anonymous.
However, seems website is almost fine to me, I have talked even with live support and they responding as well. You should have social community like Telegram, so gamblers will have a place for discussion about their problems and demand. You should more proffesonal about your project. Create a proper ANN thread with good design, perhaps you need to buy copper membership for that.