So you are using a third party in your deals? In this case it is binance. It is now understandable why they blocked your account. You tried to exchange customers money via third party exchange which has very strict rules regarding big deposits. That has nothing to do with your customer, because you did not inform him that third party exchange will be involved. He could exchange his funds HIMSELF on binance without your scammy assistance. The only reason he used YOUR exchange was the anonimous policy offered by you. Now you digged a hole for yourself with your own hands. Just return his money and deal with binance yourself because it was YOUR FAULT.
Since October 27, we have been conducting individual work to unlock the funds of our customers on external trading platforms
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As soon as the PuyaMaster's funds that were involved in operations on external platforms by our users are released, his account will be unlocked and then he will be able to use the funds at his own discretion.
Those blocks were caused by the requests from those platforms concerning those previous operations made through our platform by this client before.
Our customers. You need to read carefully, and not generate new and new speculation. We expect information from the PuyaMaster via ticket, until then additional comments will not be published.
A different client had bought ETH from the PuyaMaster previous time, sent it to binance and got his account blocked with request to confirm the origin of ETH. We also ask PuyaMaster about the origin of his crypto.