Hi,


Today i opened a ticket on Cryptsy ( Ticket Number : 107404 ) regarding my LOST BALANCE ( Fedora / Tips ).
This is the second time happened this site has lost my balance.

First : On 29th of January 0,31 BTC lost during the transfer. Ticket number was : 81798 , and they answered with auto message that my computer should have infected blah blah. And they closed the ticket without solution.

Second: Just happened. I had 41422248.50240982 Tips on the opened order for selling it but due to very lowe price than yesterday, i decided to sell it lower and invest another coin.  I canceled the order, saw the Window that says my balance returned, all the Tips are gone!!!

I checked the balance, tranfer history, Withdraw history and didn't show any info. I didn't receive any other info.All my balance has gone without any clue!!!!!![/color]


I only use 1 computer for my trades. I don't surf with that computer because of hacking or stolen possibilities and not click any link that i don't trust. The computer doesn't online all the time. Only for trading time.

On Cyrptsy login, 2 factor Authentication is active. Also on my Gmail it is active as well. I have Antivirus and Firewall programs installed on it and updated all the time and 2 times in a week scanning it.

I assume that i am not a newbie internet user without using any protection.

So, with all these info, where all my balance gone? Can you Please help me out?? Nearly i lost my all balance on Cryptsy and i only have 0,3 BTC ( from 1 BTC )  which i scare to lose it as well.

Really i need your help.