No, we haven't done any "resolving" cause as you just simply ignored, we do not work with threats nor do we refund to people that are trying to destroy our business on long term. Your words count Mikey, the internet is seeing whatever you write. I am aware there are trade agreements but it does not change the fact that James and his friends, might involve you, declared us as scammers and that, unfortunately, is illegal at least where we come from, since it is hurting our business when publicly accused of without evidence especially when communication is still ongoing and its a commercial case for us, criminal for him. Same as I would comment somewhere that you are a sexual offender, not really being sure, but I just write it in a comment cause I think you are. Right? Well, that's how it works in business as well in Switzerland. You accusing, you better be sure about it. You cost us money, you pay for it, that simple.
I could be more calm but really am tired of ignorant people running towards our front door thinking they can just give us the fault for everything.
Bye
So let me get this right. He gave you money and you haven't returned his refund like you stated you would.
He called you a scam because you told him on numerous occasions you would return his money even asking for his bank account information and still not returning.
Not your claiming your'e the victim and that you won't return his money?
ROFLMAO
Good luck with that defense is all I can say.
The fact that you refused to give him his money but asked him for his bank account information on the premise that you would return it makes it criminal by itself. IN BOTH COUNTRIES.
I must say he's an idiot for even waiting this long to report you. It looked like a scam to me by the second set of emails I read.
Anyway good luck with this, now everyone sees how you work and can decide for themselves.
I made a purchase from Prominerz already, but when i try to access my account the website is blocking me and telling me that it recognizes me as a spam posting software.
I found the website using asicminervalue.com and always thought it was a trusted website. Hope for the best i guess.
Thank you for the quick answer.
Whats the update on this? Prominerz is legit been wondering why they do block you out.Have you reach out their support?
Edit: Just posted this one after op do give an update.OP,you are now on the waiting game.
Get a look at how these jokers did a customer. Their post speak for themselves. Took his money claimed they would refund him, now claiming they wont refund him because he called them a scam online and that he damaged their business lol. If it lies like a scam, talks like a scam, and won't refund your money like a scam, must be a scam.
Yeah Mikey, exactly, it's called defamation. And its illegal. He started this. You can go all the way down that rabbit hole and find excuses why to call us publicly a scam is ok from his or your point of view. Collecting a bunch of buddies so you all can jerk off on our public reputation is illegal. The same illegal as your fantasy stealing story. We are waiting for the big case to arrive, we all cant wait to see how it goes.
And Mike, you know, a business lives from not only bad things but also good things. We got plenty of happy customers and we still getting orders and ship out orders, day by day. James is just one guy with a couple of friends trying to hurt us cause he is desperate, which again, is UNDERSTANDABLE, its an unbearable situation for everyone who ordered either a G32 or a Obelisk Miner. Innosilicon by the way, and this is what we all know in the mining reseller community (you know the ones that are here quite a while and not since yesterday) is acting on only their behalf and yes, I call them a Scam because they are a Scam. I mean are you really that stupid? If they haven't refund us the order from James, let me think, then they are a Scam right? Wait maybe it's too complicated. I repeat, James bought a miner, the miner is delayed, James wants to cancel, we cancel, Innosilocn ignores us, we push, James pushes, we push again, and mid october finally, Innosilicon releases the first statement in months that they accept refund requests. So here we go, we requested the cancellation on the same day and havent got a fucking dime from them since then. So who s the Scam Mike? Can you tell or you already too stuck in your "prominerz is the evil of the world"-story?
Well I suppose you are reading other forums as well and do research and see that innosilicon hasn't refunded shit (maybe they did refund some russian big customers before getting into real troubles). So yeah, I asked James for patience, he reacted with accusations. At one point, well, we react too and emotions pop in. Obviously we are not holding back any money cause simply NO MONEY ARRIVED from Innosilicon. Having around 100 orders open with them how do you imagine a business handling that refund thing? Should we shit a million dollar to make everyone happy? No, we can't, we have to go and push for the refund and try our best, legal or non-legal to get that fucking money back. It's simple as that! As I mentioned before, we have proof we bought that miner. A bill, a transfer and thats called proof. Whatever is coming for us, whoever is asking where that money go, its not some hooker and a shady guy on the corner, its innosilcon or a innosilicon distributor.
Therefore well, whoever sees this simply sees the truth, we are not Apple, nore are we Amazon, not any million dollar company, we couple of guys that resell mining equipment, nothing else and we can't pay for the scammy chinese. Get it? Probably not.