The 32 BTC TX incident is now over a month old, and @LssPssn still lacks a positive resolution from Coinbase. Id say that he still has a fair chance of recovering the funds, after all, it requires is a bit of attention and fair play on Coinbases behalf, but then again you never know. Even if he does recover them, being a customer and suffering about the situation for what is now over a month is not something that plays out well.
Most likely it should be the trading platform (the one that issued the refund) the one to pursue the situation with Coinbase, get the BTCs returned to them, and then send them to an address controlled by @LssPssn.