@DarkStar_
No, Primedice's support is better than BitGame's.
However, Customer Service experience we had at BitGame's is superior. Like asking for a personal bonus, offer or conditions like special rakeback. Maybe because BitGame is a lot smaller site, it's more flexible.
Okay, thanks for the response. Why not note these things in your review? There's no harm in justifying your ratings in your review so that readers can make an educated pick based on what they value.