this site is deposit-only sportsbook. You will not get paid. I did not win anything. I tried to get paid my deposit back but the site kept telling me "an error occurred". I contacted the site, they told me they will do manually. I sent the address but they told me they will send the deposit back the address I provided when I registered ( I do not remember providing one, but I believed them). then they told me they sent the money but I did not receive anything. I have only one wallet and sent a screenshot of last transactions. I firmly believe they are in bad faith and they just cheated me
This allegation is not true, we will sort it out and reply to it.
The user deposited 0.007 btc on October 10, but has never placed a bet.
On November 18th, the user sent an email saying that the withdrawal could not be made. Just this week we had an update to the website and we did not push it online.
We gave the user two choices:
First, wait two days and wait for our update to go online before trying to withdraw again;
The second is that we manually refunded him to the send address of his October 10 deposit.
The user chooses the second option.
After we refunded to the user's send address, the user said that he did not receive it.
During the communication process, we once suspected that the user's send address was the address of the exchange, or the address of someone else, and suggested that Dbet should bear half of the loss for the user, for the user's understanding. The user denied that his address was the exchange address and rejected our compromise.
The entire deposit and refund transaction is on the chain and is public.
We have no intention of condemning the user. We have repeatedly checked and confirmed that there is no problem with the entire refund process.
Of course, we hope that the user can find his funds.
The user's send address:
https://www.blockchain.com/btc/address/37cyaWcuyK1TtfeT5fgXNqPXoN9uUgo3BJDbet's deposit address for this user (unique, only one transaction):
https://www.blockchain.com/btc/address/3GibShA6ghthCWw88jMAkEacGrhYcHa8t3The screenshot is the whole process of email communication:
https://drive.google.com/file/d/1wFMyIvmnJMu9NO7WZAbePtK2j_XgiwG_/view?usp=sharingScreenshots of deposits and refunds on the chain:
https://drive.google.com/file/d/1BN0qYFATjk8MXXCgDS_iajAsqJJFzyXC/view?usp=sharing1. How on earth I did not receive the deposit back?Can you confirm that you received the screenshot of my last transactions and that the alleged refund you send did not hit my account?
2. Do you want me to send the screenshot of the deposit made to confirm it is from the same wallet?
3. I do not know what you did but I did not receive my money and it is simple as that. I send you an address where I can receive my money and you declined to send my money there
4. I'm not a genius to understand what you did but I did not receive my money and I wouldn't recommend to no one playing with you
5. The tone of your conversation changed after a threatened to go public with this case. simple as that. It is a small sum but I hope no one will make my mistake to deposit at your site.