Post
Topic
Board Exchanges
Re: Coinbase - Worst support ever!
by
LssPssn
on 20/11/2019, 11:22:28 UTC
Hi guys! Im still waiting for the answer of the team from Coinbase. I just received an email from OctaFx explaining why they sent to the same addres


Quote

Hello!
Thank you for contacting OctaFX customer support team.

This is to confirm that we indeed sent all your deposits back to the same bitcoin address that you used for deposit. We had to do that, because we abide by the AML guidelines. We suggest that you contact coinbase support.

....


I don't know if this was the right way.. So I will try again and again to contact the support team... What a nightmare...