Hi fellas, i want to drop this info mainly for newbies on this forum that just start getting familiar with crypto wallets, i was waiting for some tokens to get delivered into my coinomi wallet since a month ago but they never appeared but the projects teams claim its been sent but guess what? i decided to track my address last night using Etherscan and i saw all the tokens there, sometimes your tokens might have arrived in your wallet but you won't know until you track your wallet address or you manually add token contract address, thank you.
You can track you transaction by looking etherscan history, although you use not support wallet you can get history id of your payment transaction and check there your payment have sent or not, next time if you got payment token have platform erc20 better created myetherwallet account because very easy and faster for receiving your coin, for other wallet only for saving your asset like coinomi.