I guess it's worth mentioning it,
Update
After 3 weeks sending email every day and more than 1 month waiting.. Coinbase are going to check everything with OctaFX and send me back my funds...
I hope this post can help people to not lose the hope If they have the same or similar problem!!
I will wait for the funds...
Thanks to all!! <3 <3
So that user have chances of recovering his 32 BTCs back but this could be the best lesson for anyone to choose the right wallet for storing funds even for the transaction to other investment and exchanging platforms since AML laws says the money will be return back to the origin of funds if the user does not agree their ToS.