Thank you!!! I will give this a try when I get back. I really appreciate your help as I couldn't find anyone that had a clue what to try...!
There is no SD card in the slot. Also, I wouldn't say that I am locked out as I can change settings and the unit works. I just can't change the firmware.
I am interested in trying the SD card but I don't see firmware for an S9. Is there no way to just do a hard reset? I have tried the IP button and reset and it still boots to BraiinsOs. Thanks again!