Hello there, someone seems to have got scammed by your usual "KYC" trick after winning a huge amount. Not that it's very unusual to see something like that happening with your site but your inputs on his accusation will be appreciated here https://bitcointalk.org/index.php?topic=5203845.msg53156014#msg53156014

Our gaming licenses (both in the UK and Curacao), regulate that we must undertake a “Know Your Customer” process.