Unfortunately, the service you mentioned is a service that has become popular with such ridiculous decisions and hijackes the money of its users without any reason. Many people who have been members of this forum have had problems with the service you mentioned before and lost their money against this service. I would advise you not to use this service regardless, because this service is not of good quality. In addition, since the current trading pairs are also low-volume, the large transactions you may perform may be pretexted as manipulation. Therefore, I would advise you to be very careful when using such bad services and never keep all your money in the accounts of such services.