Post
Topic
Board Announcements (Altcoins)
Re: [ANN]X-CASH | First CNv8 based coin with public & private transactions
by
Javi_Anibarro
on 30/11/2019, 10:40:56 UTC
guys, whatever you do, DO NOT EVER USE HOTBIT. i sent coins there. it mentioned payment id but said "optional" so i didn't input that. my coins never showed up. so i contacted support and they asked for txid's which i sent them, they then asked for screenshots and tx id's again with transaction history which i again sent them. they then asked for various other screenshots all of which i sent them. you can clearly see my tx's on the blockchain. they have no wsaid the ycan't verify them and will send them back to the original senders wallets. i said ok do that then. that was 1 week ago and still no coins back in my wallet. now they are saying it will take up to 3 MONTHS. months to send my coins back?Huh what a joke!!
What is the reason for them to hold your coin for months? how many?
If it is a lot of coins, it feels like they are using it for liquidity on their exchange, I had seen an exchange doing that before.
Have you reported it to the team?