There is no need to go a court, instead you should go to the Police and make a report then allow them to investigate. No doubt criminality will be discovered and their funds will be frozen.
Dear exchange administration, respond to ticket 475909, the question has been going on for a month now and does not move at all.
They will return here and ignore all posts just to write they are happy to post here and how great their exchange is.
I am sorry to read you are seeking help from their support team but to them they do not value you, they just want to selective scam their users.
HitBTC and their customer services is atrocious.
I have about $ 190,000 there and my account is disabled, hackers broke my mail and sent mass spam from it, for which my mailbox was permanently blocked by the mail service. They answered me once a week, now they have completely stopped. Tell me where you can complain and which court you can go to?