Post
Topic
Board Announcements (Altcoins)
Re: [ANN]X-CASH | First CNv8 based coin with public & private transactions
by
plbgnt
on 02/12/2019, 09:41:59 UTC
guys, whatever you do, DO NOT EVER USE HOTBIT. i sent coins there. it mentioned payment id but said "optional" so i didn't input that. my coins never showed up. so i contacted support and they asked for txid's which i sent them, they then asked for screenshots and tx id's again with transaction history which i again sent them. they then asked for various other screenshots all of which i sent them. you can clearly see my tx's on the blockchain. they have no wsaid the ycan't verify them and will send them back to the original senders wallets. i said ok do that then. that was 1 week ago and still no coins back in my wallet. now they are saying it will take up to 3 MONTHS. months to send my coins back?Huh what a joke!!

Sorry to hear about this. Please be reminded that X-CASH's supported exchange are listed here: https://x-network.io/#partners
We are working in the background to improve the situation with them, notably on displaying the address information properly.
ALthough it is out of our reach, please let us know if we can help you.