Hello Livingfree!
The loading speed seems good from my browser, please try another connection or browser for best experience.
Appreciate your feedback regarding the chat box rescaling. We have already received feedback regarding this from other users, and sure enough will consider UI improvements
Make sure to visit us again alter to check on our updates

I've replaced my browser and yeah, the other browser that I've used before was slower than the current that I have one. As for my opinion, so that's what others suggested about the rescaling, well that's good that you will consider it.
Wait a minute, did you just removed the live chat support box?