thanks, i tried it and the address still didn't show up.
Try every derivation path you can choose (
BIP44 examples):
The "
External/Internal" option will choose if you want to display Normal addresses (
0=external) or change addresses (
1=change/internal).
The "
Account" will choose which "
account" you want to derive, you can set '2' or above.
But AFAIK, blockchain.com doesn't use change address derivation path so,
this might be a case of "
upgraded wallet" and that address doesn't belong to your SEED. (
I can't help you any further)
BTW, the "
chat" from your reply (
post#5) doesn't sound right, are you sure that it was blockchain.info's support that you're talking with?