Hello,

I am sad to see that you have created a scam acquisition against us as we have already responded to this request on our forum launch post.

In regards to being able to bet an amount that should pay over our $2,000 max profit set in place.
   This was never a bug. Some sites do allow you to place a bet over max profit and some don't. The system we had in place allowed you to place these bets, but we've never encountered someone that has placed a bet that should pay over max profit like you have. You made this request to not allow this to happen, very apparent, in our forum launch post and as stated - we will rolling out an update for this along with our dice bug fixes (when dice comes back online). You were well aware that this was not fixed yet and you accidentally placed a bet with a value that could not pay over the max profit. We understand your frustration but this on your end was a mistake and as I do hear that you feel you should be compensated for this accidental bet, your request had not been fulfilled yet and as stated you were aware of this.

For this to be placed as a scam acquisition is a bit absurd. As we hear your frustration this is not a scam or a bug in any instance, this is just how our casino was set up. There is not much more to say than I have already, but your request had been addressed in our launch post and you were aware that we were working on catering to your request. If we were a scam, why would you continue to place bets on our website hours after this has happened? This is a jab at our integrity when we have been nothing but respectful and kind to your bug reports, requests, and as a player on Roobet.

I have went ahead and had the developers update the max bet amount, so that it can not be a win above max profit so that this doesn't happen again on Roulette and Dice - our goal is to have the same done for Mines, Towers, and Crash by the end of the day today. Dice is still disabled site wide while we finish addressing each bug that you had been reported, and were rewarded for reporting.

As we grow as an online casino and adapt to peoples needs and requests, there are surely things that we will take the communities feedback along the way. This is one of those things. We strive to provide the best gambling experience to each of our users and will continue to stick by that. I will say this again, if this issue wasn't already addressed to you - prior to this incident, it would be a different scenario, but this bet was a mistake on your end when you knew that this was a request from you directly that we were working on rolling out.