Just started using this site for my daily gambling and so far loving it. Is the active users count on top of the page really accurate? It can't be that so few people are playing and they are able to sustain the site with that...
If you are interested in how site is doing you can find more info on their Medium blog
https://medium.com/@BitDice last quarter they incured net losses of 74k, mostly on staff and legal expenditures.
They used to have more players and turnover before they organized ICO.
They are regularly slow at implementing anything users request or what they announce is never released on time.
Probably you shouldn't have problems with deposit/withdraw otherwise you must be very patient.
Hope that they are smart enough to roll out phase by phase rather than waiting to complete everything and aim for a next big thing lauch. Estimated completion is like 1st Quarter of 2020, I don't think it can be done and base on the information on the reports the project was kicked off no more than 6 months...no way it can't be completed that fast with too many features. It may take another whole full year and probably it will not be finished thus customers are going on for other sites and stay there.