LOL... that wasnt clear to me either... Man, THEN all this is a big farce really and even though it doesnt change that legal shit, its completely unprofessional, lame and pathetic. How the fuck do you explain a notification that your player won $11k and then say "well, sorry dude, max payout is $2k". As a side note, this could get interesting even from a legal perspective...
Unfortunately legally the TOS trumps anything that might or might not be shown on the screen to the player I think. Particularly the clause about software errors. Unless there are laws in their jurisdiction that would invalidate such TOS clauses. But still showing a win and not paying it out is a shitty thing to do regardless of CYA TOS.