Clients can leave a review about the hotel with the help of a voice assistant if they do not like something?
Sure, real-time feedback is among platform's most valuable features. Imagine when you can complain directly and have the near-instant resolution of the possible problem. AI will analyze the problem and inform the nearest staff member to help you. AI is efficient and very fast when it comes to solving problems.
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The hotel industry is one of the fastest-growing businesses of the tourism sector that is made up of a wide range of elements According to the UN World Tourism Organization, in 2018 the market has grown 6% and reached 1.4 billion travellers. This figure has been continuously increasing and has risen another for 4% over the first half of 2019.
Recently we have seen this sector adopt more and more machine learning algorithms that help boost the industry and its earnings to a whole new level. Machine learning has also found application in the ModiHost project.
The use of this technology will allow the platform to track and record hotel guests preferences and habits. Based on this data, the system will profile its clients, allowing hotels to offer tailored services to their guests. Besides, the system can match client profiles with data from other services that they havent used before but may become interested in later.
Learn more about ModiHost on our website at
https://modihost.io/ https://d.radikal.ru/d22/1912/35/a410c81be613.jpg Many people want to solve problems, but do not want to talk about it in the eyes of hotel staff. Therefore, the voice assistant is ideally applicable for this