Thank you colleagues i was hyped by the good trust given to the exchange in Trust-pilot and unfortunately some people still believe deposit to their address every day as it is clear in Eth-blockchain , but i switched to old way by using
https://localbitcoins.com/ ,, and all went fine.
Never base on trust ratings on trust pilot. Anybody can create multiple fake postive reviews. If there is anything you should have done first, it would have been to ask for opinions here. People would have helped you out to figure out if the website is trust worthy.
It's my first time hearing about the scam exchange.