Hi Match365,
I thought you should make deal with the one who left negative trust feedback on your account. As first impression, and for people who are not really understand the trust flag system of the forum, a negative trust feedback is not good for your company. Even the negative trust feedback on your account is incorrect.
Inappropriate negative trusts and feedback. Please avoid.. I wish that your incorrect negative trust feedback will be solved fastly. It's good for you as well as for the forum.