hello everyone don't you ever try to stock your bitcoin in to paxful ther are a scam they scam me and rip me for 0.40 btc I try to call them no one respnad and in the live chat no one respand and when I send them a message all have the same anwser sience 11 days thank you for your pationt we will fowerd this to our admin so Im here to let you know that if you pute any amount of bitcoin to any paxful account you are risking to lose your funds dont you ever do that .
so you start to buy and sell normally without any problem when you add bitcoin they make your account is frozen when you try to contact them your problem will never resolved be careful
You might want to give us more information if you want to create a "good enough" accusation.
1. Probably provide some relevant screenshots.
2. Expound more on what happened. My guess is that you deposited a big amount of money(in contrast to their limits), and now they're requiring KYC. Just to make sure you're not using a stolen credit/debit card and such.