Today i contacted Binance via their Support and a customer service agent joined the chat. I just wanted to know where Binance headquarter is? And then you can just have a look at the chat.
I contacted the support three times and on all occasions i got the same answer. My question is simple. I am not asking for exact location i just want to know the country and the city. According to them i dont even have the right to know who is handling with my money.
Well you have accepted their terms as soon as you joined their website and if you do not like their service or the fact that they remain hidden then you can get your money out of the exchange, in fact I will do that immediately since you never know what it is in those terms and conditions that you need to accept and this event could cause them to freeze your account, maybe you could use coinbase or another exchange if you are not happy with their service.