same here, they ask me to verify account, and give selfy photo, and many documents.
i told them i want to leave paxful and withdraw my balance but they rejected to give me my balance.
I think you should follow the verification they need. It is a necessity to ensure your identity. It is not difficult for you to give up your money. You cannot conclude they scam in this way. By making the necessary verification, then giving evidence, the people in this forum can help you in some way.
i was active on paxful since years, and i really loved them but yes, they turned to scam at the end.
Why don't you verify your identity when you've been active for many years? This is ridiculous.
so you start to buy and sell normally without any problem when you add bitcoin they make your account is frozen when you try to contact them your problem will never resolved be careful
You should keep a picture (may be screenshot) of their fraudulent actions. It is the only way for you to get help, otherwise you are just a liar. Sorry if I was overreacting, but it was true. Wish you get your money back soon.