A small update from me. They agreed to cancel the sepa withdrawals and send me the bitcoins. Now I got back my bitcoins and I am done with bitstamp. I deactivated my account and just hope that they will delete the scans of my id card.
That's cool! Where are you planning to do your bitcoin business now? I was advertised bitcoin.de, do you think it would do?
I am still looking. I used a local service to withdraw a small amount but the prices there aren't very good. I have verified account in kraken I might try them. And yes I also heard that bitcoin.de is very good service. For now I am just trying to see what works best.