hello everyone don't you ever try to stock your bitcoin in to paxful ther are a scam they scam me and rip me for 0.40 btc I try to call them no one respnad and in the live chat no one respand and when I send them a message all have the same anwser sience 11 days thank you for your pationt we will fowerd this to our admin so Im here to let you know that if you pute any amount of bitcoin to any paxful account you are risking to lose your funds dont you ever do that .
so you start to buy and sell normally without any problem when you add bitcoin they make your account is frozen when you try to contact them your problem will never resolved be careful
I've used paxful a bunch of times regularly and never had any issues.
Perhaps your issue is stemming from the fact that you deposited such a high amount, in which case they may be demanding additional KYC info from you before they are able to credit your account with the funds and let you keep trading.
But you definitely need more evidence for anyone here to help you any further. In the meanwhile try to talk to support and keep trying to reach them via live chat.