Sorry I can not give you any solution but I am posting for another issue I get always and in fact I don't use it much for this reason. I talked to their CS but the answer did not solve my problems.

I am not a NordVPN customer for long time, kinda very new to them. When I try to connect the connection always fails and the message always says something like, "password verification failed".
The CS said resetting password do the job but it really do not work much. Is this normal?

I have intel system by the way.