You would think a site this big and nice would not have manual withdrawals but it does! Gotta wait up to 24 hours but Im sure it wont take that long. Ive only been waiting for around 3.5 hours so far. :/
For security reasons mintdice process the withdrawals manually which has the positive side also other than the waiting time.But from my experience I never waited more than 30 minutes for my withdrawal to get processed.So its not happens always sometimes there will be a delay.
Of course it shows, you guys have been one of the most active ones replying to customers and that is one of the most important ones.
Look at all the other big ones, I don't want to name their names but seriously there is like lets say 10 websites that are HUGE in crypto casino world, look at their topics right now, hell read the last 10 pages of all of them, you will see that they either don't have anyone that is talking with the customers or they don't have anyone at all.
There is usually one account that comes in and posts marketing related stuff and leaves without ever talking to people which is the most common version, I don't know why they think that is enough or that is any different from not having anything at all because it is not working, or they have nobody to begin with. You come here and seriously "chat" with people and that is very very very rare.
I think other threads don't show the same level of customer responses here due to the fact that these are taken up in different medias like Telegram etc. In my experience, when having trouble with one particular casino I found that the best was to reach them for support was either via Telegram or via their support chat rooms on the websites but not often here directly as I found that my matters were dealt with in a relatively speedy manner. So I never had to post on here for example but I understand that there might be people on here who are not aware that they can contact these people in many different ways - I suppose its a good reminder