Guess not everybody is that lucky. Payout not on time, critical bug leaving my balance in minus and no reply to support tickets for close to 48 hours. But he is making good money, no doubt about that.
Well, you are not the only one who experienced the 'negative balance' bug in Bitcoin Builder.
Though in my case Josh responded to my e-mail in less than 24 hrs and fixed the problem.
(Other than that, everything went OK for me, including withdrawals.)