I'd tend to agree. There is no wallet in the world which can be 100% safe from user error. You can have your bitcoins stored in a wallet generated by flipping a coin on an airgapped machine inside a faraday cage inside a safe inside a nuclear bunker. None of that matters if you are going to type your seed phrase in to some random website promising to airdrop you some useless token. Suggesting this is a flaw specifically of hardware wallets, rather than all wallets, is inaccurate at best.

It's worth pointing out that no wallet is 100% immune to being hacked. Every wallet has its own unique vulnerabilities, and the best way to be safe is to learn about and appreciate the different vulnerabilities and take steps to mitigate them.