I feel a little bit disappointed with thier service
"Dear blachta,
Hello!
We did a mistake, we didn't block the payment of the rig owner in time, so the rig owner got paid.
Could you contact him to arrange a refund please?
We are really sorry about that, this is an uncommon mistake we are not doing often!

Cheers,
Mux
Your Betarigs Team,"
Best customer service ever

!
Please understand we now have processed 1800 support tickets in 3 weeks related to differents issues and so far, we only screwed up 2 times.
Sorry, we can do better, but I think that's already quite good
