It will take 6 confirmation to show your balance. You can check on explorer. Do you own private key or seeds of this wallet?
I am not sure how to verify that. I just have the links they sent me
Then share the links here, so that we can see everything. The thing with bitcoin.com though is that it is run by people behind the Bitcoin Cash so perhaps you fall for the trick that you think you bought bitcoin but instead it was the alt coin Bitcoin Cash.