same here
Thanks for your reply.
After checking with our manager, we can move the payment to your new order with S17+
please make new order from our website, then tell us the new order ID, thanks
Best regards,
Bella
BITMAIN
Woah, nice, I was hoping that would work. I got the same problem, but I had T17+ which they want to downgrade from 64 to 58TH/s, I said "no, please go for upgrade to S17+, I will pay difference (in BTC!)". Additionally, $80 difference and 1 month prior shipping would have been a good option for me but I have T17e in that same order, so I really do not know how they plan to do this as I do not want to pay shipping for 2 units separately.
Tho, this was their mail:
Dear Filip,
Were terribly sorry to inform you that stock of T17+ 64T in your order ID 001201----------- is insufficient.
Now we trying to solve the issue by offering product update from T17+ 64T to T17+ 58T. If you agree with the solution, please kindly help reply to this email for confirmation as soon as possible, and then we will send you a special link to place a new T17+ 58T order immediately. Please also take note that USD shall be chosen as the payment mode of your new T17+ order.
Additionally, the price of one unit 58T T17+, 11-20，Dec. batch is $1203. The price difference of T17+ 64T and T17+ 58T be remained as balance under your account, for the specific usage rule of balance.
Please feel free to contact us, we will guide you accordingly.
Regards,
Chita
Bitmain
Also, I have never before been in contact with Chita, is she/he new at Bitmain support?