edit: issue resolved for me, now i got my btc! thanks!
I've had nothing but good customer support from Poloniex, the owner personally helped me retrieve .6 BTC I had accidentally deposited in my premise account. Meanwhile support from the exchange I had sent it from said I was on my own.
yeah, you are right, perhaps was he a legit person, but look this thread, here are a few people complaining about there withdraws not complete(and i guess not everyone who is missing will post in here), but the only answer from admin was "send me a ticket i will fix it" ... since than noting, no answers to tickets, no withdraw of my btc, no answer to pms, no answers in this thread here - yes you can check that!!!
he WAS legit ! he is not anymore !
he is clearly a scammer for now!