~snip
It's okay, just give them time. It's holidays so obviously they're on vacation or somewhere spending the Christmas or holiday season with their family. They'll refill it as soon as possible, it seems that others haven't posted about this problem and I can't checked it since I'm away from my personal device.
Could you recheck if it's okay now?
I am yet to hear from anyone representing the team, i contacted their telegram channel and i did not see anyone from the team contacting me, i am yet unable to withdraw the money and i am not seeing anyone else having an issue either as i am the only one complaining about it and hence i am confused about what is going on, i hope i could hear from the team here.