hi peopel

i did try message support for change email on account ( tenmillion )

because i need confirmation by email for cashout from vault

so without confirmation i can't do that

so i did lost password email

they ask me to prove that is my account i did do that and send them

 since 4 days ago with Milan is guy from support

and  should thery fix problem in 24 hours as bojana say is old woman in support i think

so they block me in support chat ..as in picture

https://prnt.sc/qhfrj6

http://prnt.sc/qhevo1