I'm not sure what the issue is. I personally don't manage anything to do with the backend / withdrawals / deposits or operations in general. But the withdrawal queue has been clean/empty each time I've checked it (meaning everyone has been paid out that has requested anything that went into the manual queue).
My coins are not in the queue either, when i press the submit button in the withdrawal menu nothing happens and that is the problem i am facing in the past few days, i thought because of holiday season there is a delay in withdrawal.
I also don't know what your account name is so I can't really sleuth anything that way. So I'm not really sure what your issue is. Really, in general, these problems are better suited via e-mail than here for personal matters which you can do with
support@mintdice.com.
My account is Ene1980 in the site too and i have contacted the support team through the mail ID you provided. Thank you for the response.
Weird, I have never experienced such issue while requesting withdrawal. My last withdrawal was two days ago if I remember it correctly, it was working fine and it was processed instantly like usual. Not really sure what is happening with your withdrawal, what browser did youuse when this issue happened? As it looks like a browser issue imo.