It's always more convenient when a mobile wallet is synced with a desktop version. I'd just skip those wallets who don't have either. C'mon guys, it's called customer service
but what kind of wallets doesnt have that feature ? all wallets that supports mobile and desktop can sync your account or coins but if they only support one platform then its not possible . and you called that customer service ? why ? costumer service means someone will respon on your concerns . its already fine calling the feature convinient . i use mew before but i heard lately that mew already released thier mobile version ? the one that is app based but i havent tried syncing my coins yet .